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Toolbox >> Work in the community >> Lobbying


What is in this guide?

  1. What do you use lobbying for
  2. Important things to know about lobbying
  3. How to lobby
  1. Support base
  2. Letters
  3. Submission
  4. Aides, PA.s and secretaries
  5. Meetings
  6. Inspections
  7. Phone-calls
  8. Publicity
  1. Lobbying exercise

  1. What do you use lobbying for

Lobbying means persuading individuals or groups with decision-making power to support a position you believe is right. When you do your organisational planning it is important to identify other stakeholders whose co-operation or influence you need. So you lobby people with power to act in support of the needs and interests of those who do not have direct power and influence. Lobbying can be used to influence anyone with power for example:

Parents can lobby the school governing body to provide after care at school

Shoppers can lobby the manager of the local supermarket to stay open for longer hours

Civics can lobby the council to write off arrears

Conservatives can lobby the President to bring back the death penalty

Lobbying is mostly used by organisations to persuade politicians or others with power and influence to support the organisation’s position. There are many ways of lobbying. You can:

  1. Important things to know about lobbying

It is important to understand some basic principles of effective lobbying before we look at methods.

Some basic rules for lobbying:

  1. How to lobby

In this section we cover the most common lobbying methods. Read through the whole section and then choose the methods that best suit your organisations’ goals. The lobbying exercise at the end of this section will help you to plan which methods to use.

  1. Support base

You should never, never lobby alone. Try to get organisations or individuals who support your cause to also use the methods discussed below. Whilst politicians are always sensitive to organisations, they also respond well to lots of appeals from individuals.

  1. Letters

Letters are the easiest method to use to lobby but they are not always the most effective. Many people in positions of power have administrative staff who read their mail and summarise it for them. Make letters as personal as possible and avoid getting different organisations and individuals to all send exactly the same letter. See the format under submissions for the issues that should be covered in a letter.

  1. Submissions

Submissions are usually made to committees, or chairpersons of committees in government, and it is important to structure them in such a way that you get your points across powerfully. Here is a recipe you can follow. State clearly:

  1. The group or organisation you represent, and contact details.
  2. The topic or issue that you want to make a submission about
  3. Why your group is making the submission e.g. your concern, how you are connected to the issue and your expertise or experience on the issue.
  4. The specific actions you would like the committee to take.
  5. The reasons why you would like them to take this action – this is where you give the facts and make your main points. Be as brief and accurate as possible.
  6. The reasons why the actions you recommend will be good for the interests of the committee – e.g. how it will improve the quality of service, make a contribution to the welfare of the community, save money or generally please their constituents.
  7. It is sometimes useful to outline briefly what would happen if no action is taken. Be careful not to sound as if you are threatening the decision-maker.
  8. Offer further information or face-to-face meetings on request
  1. Aides, PAs and secretaries

Most decision-makers have staff that deal with documents, do research, and prepare briefings and programmes. Sometimes it as important to influence these people as their bosses. Make sure that you get to know them and spend time explaining your issues to them and building relationships. If they take you seriously it will be easier to get access to, and attention from, the decision-maker.

  1. Meetings

Ask if you can have face-to-face meetings to present your case. Visit the person in their office or invite them to attend a meeting in the community. Always state the importance of the meeting clearly and provide an agenda and a list of possible outcomes from the meeting. Remember to stress what is in it for the decision-maker e.g. "This meeting will provide you with the opportunity to make direct contact with more than 100 people from the community and to hear their concerns on the issue."

  1. Inspections

Invite decision-makers to come and make on-site inspections if it is appropriate, e.g. to come and look at the bad condition that the school is in. It sometimes helps to get publicity for inspections and you can then say in your invitation that you have also invited the press to witness the inspection.

  1. Phone calls

Get as many people as possible to phone the decision-maker. Also use faxes and e-mail if possible. Try to get some influential and well-known people to also phone. It will not always be possible to speak to the decision-maker and everyone who phones should leave a clear message e.g. "We are phoning to object to the council closing the local clinic."

  1. Publicity

Media attention is a powerful persuader and the more publicity you can get for your issue the better. It always helps to make individual contact with a reporter who is prepared to follow the issue through.

  1. Petitions

Petitions are a useful way of showing popular support for your issue. You can use a petition to get as many signatures as possible from people in the community who are affected by the issue or you can get a smaller number of key individuals or organisations to sign a petition in support of your submission.

Note: Keep very careful records of all the communications with the decision-maker.


  1. What exactly do you want to lobby for? (State clearly the result you want to achieve)


  1. Who has the power to make a decision on that issue?


  1. Who else can influence the decision-maker and how can we mobilise them?



  1. What will the opposition say?



  1. How will the decision-maker benefit from the result we want to achieve?


  1. What lobbying methods should we use?



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